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Your Guide to

Home Ownership

Joshua Snorden Presents to Joyce White

Knowledge, Experience, Professionalism

Dear

Joyce White


Buying a home is a rewarding adventure and we're so happy to have the opportunity to bring your real estate dreams to life! In doing so, we aim to instill knowledge and confidence in all our buyers while helping them successfully navigate through every step of the process.

In the following presentation, you’ll be provided an outline of everything you need to know from consultation to handing over the keys. Our mission is to deliver world-class customer service and a winning experience.
Sincerely,

Joshua Snorden

- you're in great hands -

Meet

Joshua Snorden

REALTOR®
(586) 262-2964
snordenjoshua30@gmail.com
I'm a Realtor based in the Southeast Michigan and Metro Detroit
area, and I truly have a passion for real estate. I love helping people
navigate the home buying and selling process, whether they're
finding their first home or building their investment portfolio. I
believe real estate is one of the most powerful and efficient ways to
build long-term wealth, and I'm dedicated to helping my clients take full advantage of the opportunities it
offers.
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Proven Track Record

Service

Provide great customer service by building bonds with clients that lead tolong-term relationships where we truly care about their needs.

Knowledge

By pursuing excellence in our expertise as agents we can better service our clients and lead them to home ownership in a smooth and easy process.

Integrity

Be ethical in all you do and communicate with honesty while paying attention to the details of each and every client, agent, and transaction.
★
Exceptional reviews that reflect a pattern of excellence with my past clients.

Raving Reviews

I recently had the experience of working with Ben Lang and Brandon from REMAX, The Collective Agency, and I can confidently say it was the best real estate experience I’ve ever had. I’ve bought and sold homes before, but nothing came close to the kind of service, communication, and genuine care I received this time. My search started in Rochester Hills, one of the most competitive areas in Oakland County, and I was already feeling overwhelmed before I even started. I had been browsing homes on my own, trying to figure out the right school districts, neighborhoods, pricing trends, and long-term resale value. The more I looked, the more stressed I became — until I reached out to Ben and Brandon. From the very first conversation, Brandon was patient, calm, and incredibly knowledgeable. He truly listened — not just to the kind of house I wanted, but to the life I was trying to build. He asked questions no agent had ever asked me before: about lifestyle, commute, family priorities, financial comfort, and long-term goals. It felt like he cared more about getting me into the right home than just getting a sale. We looked at homes across Rochester Hills, Troy, Oakland Township, and even Lake Orion. Brandon always came prepared with neighborhood insights, comps, market shifts, and things I would’ve never noticed on my own — foundation indicators, HVAC age, roof life, traffic patterns in the area, noise levels, and even subtle resale advantages. When we finally found “the one” in Rochester Hills, things got competitive fast. There were multiple offers, buyers from out of state, and a ton of pressure. This is where Brandon and Ben showed why they’re considered top real estate agents in Metro Detroit and Oakland County. They built a strategic offer that was strong but still protected me. They communicated with the listing agent professionally and positioned me as the most qualified buyer — even with stronger offers on the table. They won the deal. From there, everything stayed seamless: inspection guidance, appraisal strategy, lender coordination, and constant updates so I never felt lost. Brandon checked in more than he had to, made sure I understood every step, and handled the emotional part of this transition with so much empathy. If you’re looking for the best realtor in Southeast Michigan, look no further than Ben Lang and Brandon. They blended expertise, strategy, and heart better than any team I’ve ever seen. I’m grateful beyond words — they truly changed the experience for me.
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I recently purchased a condo in Sterling Heights, Michigan, and the entire experience was incredibly smooth thanks to Ben Lang and his team at RE/MAX, The Collective Agency. I didn’t know any of them prior to this. My first interaction was simply walking into an open house that Mustafa was hosting. That one conversation set the tone for everything that followed. Mustafa was friendly, professional, and extremely knowledgeable about the listing, the neighborhood, and the overall Sterling Heights condo market. He answered every question clearly and made me feel confident about what I was walking into. That level of professionalism is what made me feel comfortable moving forward with the condo at the Village at Vineyards, a very desirable condo community in Sterling Heights within the Utica School District. The Village at Vineyards is known for being one of the most sought-after condominium complexes in the area. And after seeing the property, it was obvious why. The condition was excellent, the layout was perfect, and the location was unbeatable. Being in the Utica School District and close to everything Sterling Heights has to offer makes it a great long-term investment. From the moment I expressed interest, the team was extremely responsive and organized. The buying process moved quickly and smoothly. Even though there were multiple offers on the condo, the team handled everything professionally and kept the communication clear on both sides. It never felt chaotic or stressful. It felt fair, transparent, and well-managed. Once my offer was accepted, the entire transaction from inspection to appraisal to closing was handled with precision. There were no hiccups, no surprises, and no last-minute complications. Every step was explained, and every timeline was met. For a buyer, that kind of consistency and structure makes a huge difference. I’ve purchased real estate before, and I can honestly say this was the most seamless transaction I’ve ever had. The team at The Collective Agency knows exactly what they’re doing. They’re professional, knowledgeable, and clearly committed to high-level service. Even to buyers who walk in off the street at an open house. If you’re looking to buy or sell in Sterling Heights, especially in top communities like Village at Vineyards or within the Utica School District, I highly recommend working with Ben Lang and his team. They truly are some of the best in Macomb County and Metro Detroit real estate.
[Read More]
Benjamin Lang recently helped us purchase a piece of land in West Bloomfield, Mi. Ben is the best realtor we've worked with! He is dedicated, hard-working, extremely speedy and very thorough with responses, and is a great communicator. Due to Ben's diligence and perseverance, we were able to close on our land deal in in expedient manner. He is a very effective facilitator in helping clients navigate through the process of buying (or selling) property. He was always very kind and respectful! We highly recommend Ben Lang to anyone in need of real estate services! :)
[Read More]
I can’t thank Ben Lang and his wife Lisa enough for how they handled the sale of our home in Oakland Township. From start to finish, the process was seamless, professional, and even fun! Which is something I never expected from selling a house!! At first, we were considering a cash offer. But Ben explained why our home; which was in great condition, marketable, and part of the highly desirable Rochester Schools district in Oakland County would do much better on the open market. I’m so glad we trusted him. Ben’s team helped us with staging, and Lisa and Ben were both hands-on for the photography and video shoot. They made sure every detail was just right so that the house was presented in its best possible light. They even pre-marketed the property to create excitement and anticipation. When we officially listed, Ben hosted a mega open house that brought in a flood of buyers. Within that first weekend, we had multiple offers on the table and ended up closing at 5% above our asking price. $25,000 more than list. That’s money we would have completely missed out on if we had gone with a cash offer. What I appreciated most was the communication. Lisa kept us updated at every step, always letting us know what was happening and what to expect next. I never felt in the dark or stressed because they made everything so clear and easy. With a new baby at home, I was worried the selling process would be overwhelming. But Ben and Lisa made it stress-free. Their systems are clearly refined from years of experience and hundreds of transactions, and it shows. If you’re looking for the best realtor in Oakland Township or anywhere in Oakland County, I can confidently say Ben Lang is it. He’s professional, strategic, and genuinely cares about getting the best results for his clients. I truly don’t think we’d have had the same outcome if we went with anyone else.
[Read More]

Review has been shortened using AI, click the review to read the full review.

Review has been shortened using AI.

Loyalty

This custom presentation that I’ve shared with you is an example of the care and effort I put into each of my best clients. I recognize that real estate transactions are one of the largest financial transactions of your life and it deserves careful consideration and wise planning. In light of this, you should feel strongly that mutual respect and understanding are key components of hiring me to help you accomplish real results starting right away.

Reviewing each other’s roles and responsibilities as we embark on the next steps together is how we can decide if we are ready to move forward together.

Processes

1

Consultation

We’ll sit down together and help you determine your needs wants and goals while offering my personal industry expertise and strategies for bringing your vision to life.
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2

Pre-Approval

Getting pre-approved will help you know exactly what you can afford so you can confidently focus on the right homes. Plus, it shows sellers you’re serious, giving you an edge when making an offer.
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3

Property tours

After you have reviewed and selected which homes you want to tour, we get to go shopping! This is where you can start figuring out what you really want in your new home.
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4

Write offer

Once we find the home of your dreams, we'll submit an official offer - including but not limited to sale price, inspection contingencies, and closing costs. The seller then has time to accept, reject, or counter your offer.
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5

Under Contract or Escrow

With your offer accepted, we enter a 30-day Escrow period. This involves a neutral third party company that holds funds while conducting a thorough underwriting process to ensure all aspects of the contract are upheld properly
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6

Appraisal

The appraisal is ordered by your lender to protect their investment. They have their own checklist of things they look at for the final approval to move forward. The appraiser can demand repairs completed by the seller before they will give their approval.
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7

Inspections

Now that you've found your home we need to order the inspection. The inspection will let you know what repairs are needed, some are minor and some may be safety issues. Don't worry, you are still protected.
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8

Closing

Congratulations! You now own a home and can get moved in. It's time to celebrate and have your housewarming and show off your home. We will be standing by to answer any questions you may have about home-ownership and have a list of contractors if the need arises.
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105 More Ways

Agents Who Are Realtors ® Are Worth Every Penny Of Their Compensation.

Here’s a look at all the things – big and small – that a REALTOR ® may do to help clients when buying a home.

Counseling Session Activities

  • Prepare the buyer for executing a buyer representation agreement
  • Explain agency relationships to the buyer and get state required legal consent to represent, if needed
  • Inform the buyer of working relationship based on state law, the REALTORS® Code of Ethics, and the broker’s business policies

Building a Relationship

  • Learn the buyer’s wants and non-negotiable needs
  • Understand the buyer’s budget and what will be needed financially
  • Help the buyer understand what property their chosen budget will buy
  • Consider having the buyer fill out a homebuyer’s checklist
  • Assist the buyer in examining how much they can afford to spend
  • Provide quality lender resources
  • Partner with the buyer to locate suitable properties for consideration
  • Match the buyer’s needs with available property
  • Constantly re-evaluate buyer’s needs and refocus property showings to fit those needs
  • After ensuring the buyer understands what is done for them, how it is done,and the benefit to them, obtain signatures on the buyer representation agreement
  • Explain how compensation is paid, who pays it, and what the buyer’s options are for paying it

Educating the Buyer

  • Communicate the working relationship based on state law, the REALTORS® Code of Ethics, and the broker’s business policies
  • Explain Federal and State Fair Housing laws
  • Explain what to look for in applicable property disclosures
  • Reassure the buyer that their personal information will remain confidential
  • Inform the buyer that you will always disclose all known material defects
  • In accordance with state law, provide information on checking the sex-offender registry and crime statistics for the neighborhood
  • Discuss available resources that the buyer can check to learn more about prospective neighborhoods
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REALTORS® are members of the National Association of REALTORS®

Preparing the Buyer

  • Explain the timeline for house hunting, mortgage approval, and closing
  • Explain the local market and how it impacts the buyer
  • Show statistics on what percentage of list price sellers in the area are currentlyreceiving
  • Inform the buyer on what home features are popular
  • Identify current average days on market
  • Share the dangers of using the price per square foot to figure home values
  • Explain the concept of absorption rate and how it impacts the buying process
  • Indicate current listing months of market inventory
  • Share estimated potential out-of-pocket costs to complete the transaction
  • Assist the buyer in analyzing the loan estimates
  • Qualify the buyer for financial ability to purchase
  • Help the buyer account for the complete costs of homeownership
  • Prepare lender for listing agent calls
  • Assist in comparing different financing options
  • Help the buyer select for viewing only those homes that fit their needs
  • Proceed in showing homes that fit the buyer’s must-haves
  • Caution the buyer on posting information to social media
  • Review the sample sales contract so the buyer is prepared when it comes time to make an offer

Showing Properties

  • Schedule showings and provide access to all listed properties as soon as they become available in their local MLS broker marketplaces
  • Educate the buyer on the immediacy of new listings appearing in their local MLS broker marketplaces and the lag time for them to appear on some websites
  • Collaborate with the buyer on properties they may have learned about through their sphere contacts
  • Research and assist on all unlisted properties the buyer wishes to see
  • Preview properties prior to showing if needed
  • Network with other agents to source properties not yet in their local MLS broker marketplaces
  • Contact homeowners in focus areas to see if they are considering selling
  • Set up an automated email alert system through their local MLS broker marketplaces that immediately notifies the buyer of properties that fit discussed requirements
  • Arrange a tour of areas, schools, and key points of interest
  • Provide resources containing neighborhood information on municipal services,schools, etc.
  • Inform the buyer of negative aspects like nearby venues or operations that may result in issues that could impact value
  • Collect and share any other vital information on available homes, remembering to follow all fair housing laws at all times
  • Check applicable zoning and building restrictions
  • Help the buyer decipher public property and tax information
  • Collect and share pertinent data on values, taxes, utility costs, etc.
  • Compare each property shown to the buyer’s wants and needs list and remind them of what they were looking for
  • Help the buyer narrow the search until the buyer identifies top choices

Negotiating Offers

  • Assist the buyer in getting the best property at the best price
  • Suggest that the buyer learn more about the neighborhood prior to makingan offer
  • Prepare a comparative market analysis (CMA) in advance of making an offer
  • Prepare the buyer to have the most attractive offer in the current marketplace
  • Explain common contract contingencies and include approved protective clauses in the purchase offer
  • Ensure that the buyer receives and understands all state and federally-required disclosure forms
  • Prioritize contract negotiation goals with the buyer
  • Help create a negotiating strategy
  • Use strategies such as an escalation clause to maintain a competitive offer
  • Prepare the buyer for a multiple offer situation and develop negotiation strategies
  • Write an offer that has a reasonable chance of being accepted
  • Recommend optional contingencies and explain the pros and cons of using them
  • Provide information on purchasing incentives that may be available
  • Discuss financing alternatives
  • Negotiate the buyer’s offers to arrive at the best price and terms
  • Utilize hyperlocal expertise and strong communication skills to assist the buyer in being the successful offer

Advocating for the Buyer and Facilitating the Close (Part 1/2)

  • Advocate for the buyer throughout the entire process
  • Encourage the buyer to fully investigate their options in terms of a home inspector, title company, appraiser, mortgage lender, and other services
  • Present a list of the types of required and optional inspections such as environmental, roofing, and mold
  • Review and discuss home inspection concerns
  • Negotiate repair requests from home inspection
  • Guide the buyer on meeting all contract deadlines
  • Assist in coordinating communications
  • Advise the buyer to review the settlement statement
  • Inform clients that they need to transfer utilities to the new residence
  • Schedule final walkthrough
  • Accompany the buyer on the walkthrough
  • Assist the buyer in questioning the appraisal report if it affects the financing
  • Confirm clear-to-close with the lender
  • Ensure all parties have all forms and information needed to close the sale
  • Remind the buyer of the location where the closing will be held
  • Confirm the closing date and time, and notify parties if there are changes
  • Gather all required forms and documents for closing
  • Explain flood insurance to the buyer
  • Explain title insurance to the buyer and refer to qualified insurance broker
  • Order any surveys needed

Advocating for the Buyer and Facilitating the Close (Part 2/2)

  • Order the appraisal
  • Order the title search
  • Confirm the status of the loan funding
  • Check addendums and alterations for agreed terms
  • Review the buyer’s closing statement to ensure accuracy
  • Explain wire fraud risks and remind clients to verify all wiring instructions before transferring funds
  • Double-check all tax, homeowners’ association dues, utility, and applicable prorations, if relevant
  • Request final closing figures from the closing agent (often an attorney ortitle company)
  • Receive and carefully review closing figures to ensure accuracy
  • Receive and carefully review title insurance commitment with the buyer
  • Advise the buyer to re-key their locks and to consider a one-time cleaning service or landscaping before moving day
  • Review documents with the closing agent (attorney)
  • Support the buyer in any final closing activities
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Actual services provided will depend on the needs of the buyer and the transaction –not all 105 things will need to be done in every transaction.

Featured content from the Center for REALTOR® Development’s Accredited Buyer’s Representative (ABR®) Designation Course. Visit crd.realtor to learn more.
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What buyers need to know about the
National Association of Realtors (NAR) changes.

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Starting August 17th, 2024

It is required to complete and sign a written agreement before showing a home. This applies to buyers requiring the services of any licensed agent in the U.S. to visit a property.
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By Signing the Agreement to Partner with an Agent

Our agent is dedicated to you and committed to finding a home that meets your needs.
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With a proven track record

We have the knowledge and experience to be the BEST asset in your real estate endeavors.

Signing a Buyers Broker Agreement or BBA

  • This is an agreement to engage with a professional real estate agent to consult, show homes, negotiate contracts, and advocate.
  • It will establish the length of the agreement
  • It shows the agent/broker's services and responsibilities
  • It explains the agreement's exclusivity between Broker and client, what fees are owed for services rendered, and how to terminate the agreement. It mentions additional fees if the buyer signs with more than one agent.
  • It provides a clear explanation of the various ways an agent can be compensated for their services to the Buyer.
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Real Estate Expert

Joshua Snorden

REALTOR® | 6501443928

snordenjoshua30@gmail.com | (586) 262-2964

Let's Chat.

I'm sure you have questions and thoughts about the real estate process. I'd love to talk with you about what you've read here and help you along this path.
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www.southeastmichiganrealtor.com/meet-our-team/joshua-snorden
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Thank you!

In everything we do, we are driven to help others, because behind every transaction there is a vision, a goal, a dream waiting to come to life. In doing so, we bring our expertise, our instincts from years of experience, and our complete dedication to you.

This is only the beginning of an exciting journey to a bright and shining new future. And it's only the beginning of our commitment to servicing your every real estate need. Thank you for the opportunity to help you!
We'll be right there with you, every step of the way.